Privacy Policy

This policy explains how Global Green Xchange AG handles personal data, what information is collected and analyzed, what this information is used for and with whom it is shared.

Contact for the processing of personal data within the meaning of the EU General Data Protection Regulation (DSGVO): see Imprint.

The customer assures Global Green Xchange AG that he will provide all data required for the order or use it truthfully and completely and to inform Global Green Xchange AG of any changes. Regarding data protection, the statutory provisions apply to the Data Protection Act. The customer expressly agrees that all data provided by him for the fulfillment of the contract may be stored and used in this respect.

Our servers (Hosttech & Exoscale) store the IP address, date and time of a visit to a website in the so-called log files. We do not use this data for profiling or for storing personal data.

Personal data is information that can be used to establish identity. This includes information such as the correct name, address, postal address, telephone number, email, etc.

Global Green Xchange AG can generally be used without disclosing the identity. Users who use the product search (registration required), who use the contact form, or who register for a personalized service must record their personal data. Access to personal data is only possible for a few specially authorized persons who are involved in technical, commercial, or editorial support.

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that the data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Personal information is only used within Global Green Xchange AG and its affiliated companies. The data will not be passed on to third parties without express consent.

This website, like most other websites, uses cookies. Cookies are small text files that are permanently or temporarily stored on your computer when you visit this website. The purpose of the cookies is to analyze the use of this website for statistical evaluation, for continuous improvements, advertising measures, and for recognition when you visit our website again. No conclusions about your person are permitted.

Depending on the settings of your browser, you will be notified directly of cookies or advised to allow them first. Nevertheless, you can also use our website without cookies by making the appropriate browser settings. If cookies are deactivated, you may no longer be able to use all the functions of this website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site (see Cookies above). The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on

Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. (Google Analytics Conditions)

We use SurveyMonkey for customer surveys. When you take part in a survey, the technical data and the data you enter are transferred. You can find more information here: https://de.surveymonkey.com/mp/legal/privacy-policy/#respondents SurveyMonkey uses “cookies” (see Cookies before) to prevent multiple survey participations. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by SurveyMonkey on servers in the United States for up to two years. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using and participating in SurveyMonkey surveys, you consent to the processing of data about you by SurveyMonkey.

Social plugins We have integrated share buttons from LinkedIn and Twitter (hereinafter referred to as “operators”) on our websites. You can recognize these by the word’s “share” or “twitter” and the initial letter or logo of the respective operator. By integrating the “share buttons”, we give you the opportunity to interact directly with the operators. The legal basis for the integration of the share buttons is Art. 6 para. 1 lit. f) DSGVO. We have no influence on the scope of the data collected by the operators, nor on the purpose of the data processing. The operator receives and stores the information that you have accessed the corresponding page of our website. Furthermore, we have no information on the storage periods and the time of deletion of the data collected by the operator. For further information on the purpose and scope of the data collection and the further processing and use of the data, as well as your rights in this regard and setting options for protecting your privacy, please contact the respective operator.

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transmitted to Twitter.

We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. You can find more information on this in Twitter’s privacy policy at http://twitter.com/privacy .

You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.

This website has embedded YouTube videos. The embedded YouTube videos are stored on https://www.youtube.com/ and are played directly from our website. No data about you will be transmitted to YouTube if you do not play any of the YouTube videos embedded on our website. As soon as you click on one of our YouTube videos and allow it to play, data is transmitted to YouTube. We have no influence on this data transmission to YouTube. YouTube at least receives information about your IP address and when you visit our website. If you are logged in to YouTube at the same time, the data collected by YouTube is directly assigned to your YouTube profile. You can prevent the assignment to your YouTube account by logging out of YouTube before playing the video on our website. For more information on the purpose and scope of the data collection and the further processing and use of the data, as well as your rights in this regard and settings options for protecting your privacy, please contact the respective operator.

We use the services of SendGrid to send certain emails. The provider is SendGrid, Inc., 1801 California Street, Suite 500, Denver, CO 80202, USA.

SendGrid is a service with which, among other things, the sending of e-mails can be organized and analyzed. If you provide data such as an email address, this will be stored on SendGrid’s servers in the USA.

SendGrid has a certification according to the “EU-US Privacy Shield”. The “Privacy-Shield” is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.

With the help of SendGrid, we can analyze the sending of emails. This makes it possible to determine whether a message has been opened and which links, if any, have been clicked on. In addition, technical information is recorded (e.g., time of retrieval, IP address, browser type, and operating system). This information is used exclusively for the statistical analysis of messages. The results of these analyses can be used to better identify delivery problems.

The data processing is based on your consent (Art. 6 paras. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.

For more details, please refer to the data protection provisions of SendGrid at https://sendgrid.com/policies/privacy/privacy-shield-certification/ .

The newsletter is sent using “MailChimp”, a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients, as well as their other data described in this notice, are stored on MailChimp’s servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, MailChimp may use this data to optimize or improve its own services, e.g., for the technical optimization of the dispatch and the presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them themselves or to pass it on to third parties.

We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement “Privacy Shield” and thus undertakes to comply with the EU data protection regulations. Furthermore, we have concluded a “Data Processing Agreement” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions, and not to pass it on to third parties. You can view MailChimp’s privacy policy here.

Registration for our newsletter takes place in a so-called double opt-in process.

The registrations for the newsletter are logged to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Changes to your data stored with MailChimp are also logged.

Global Green Xchange AG is entitled to block access to the password-protected areas if Global Green Xchange AG has indications that the user is abusing the application possibilities of this area. The customer is obliged to treat his passwords, which enable his access to the password-protected area, confidentially. Passing on the passwords to third parties is prohibited.

Global Green Xchange AG uses technical and organizational security measures to protect the data provided by customers against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. The security measures are continuously improved in line with technological developments.